My Health History strives to implement measures required to protect the privacy of those using our services and accessing this website ("Website"). Our privacy policy is stated in this notice ("Privacy Notice"). Privacy is a matter of serious concern to us and accordingly, we treat all information received in a responsible manner.

Website ownership

This Website is owned and managed by My Health History. All information and content provided on the Website shall be the sole property of My Health History. and all rights for distribution are reserved with My Health History.

Effect of this and related documents

Please note that this Privacy Notice, the Terms of Use, the Disclaimer and any other published guidelines, govern your interaction with and use of this Website.

Information about you we may collect

My Health History. provides health and medical related services such as access to an electronic medical record system, following up with you for doctor’s appointments, keeping record of your allergies, sharing your health profiles with the doctors, hospitals, and other care givers which you may authorize from time to time, or any other services that we may add at a future date – which may involve phone and e-mail communications, setting appointments and follow ups, responding to queries regarding medication, etc. We will receive information from you that helps us personalize these services and improve your experience at the Website. The types of information we gather are given below:

Information provided by you

You may be required to enter personal information to access certain segments of the Website. We receive and store the information you enter on the Website. We use the information that you provide for such purposes as responding to your requests, customizing and improving your experience, and communicating with you. For example, the names and contact details of users are added to our database, so that details regarding My Health History. services, etc. may be made available to you in the future. Further, My Health History. may also collect health related information about you that you provide on the Website (while making enquiries, during treatment, or while responding to our questions and surveys. [My Health History. may require additional information pertaining to your contact details, billing address, credit card information etc. where paid services are being accessed by you.] While you can choose not to provide the aforesaid information, doing so may prevent us from being able to provide certain services to you.

Automatic Information

We receive and store certain types of information when you interact with us. For example, we use "cookies" and obtain certain types of information when your web browser accesses the Website. When users visit the Website, we collect information that helps us identify the effectiveness and popularity of the content on the Website. We aggregate such information for internal review purposes.


Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide personalized features. Cookies allow My Health History. to serve you better by personalizing your web-browsing experience. However, you can choose to restrict and control how and whether cookies will be accepted by your web browser. Please refer to the documentation accompanying your browser or third party web sites for more information.

By using or continuing to use the Website you accept the practices described in this Privacy Notice and agree to our use of your information in accordance with this Privacy Notice, as may be amended from time to time by My Health History. at its discretion. You also agree and consent to us collecting, storing, processing and sharing information related to you with third parties or service providers for the purposes as set out in this Privacy Notice.

We may be required to share the aforesaid information with government authorities and agencies without your consent for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for My Health disclose your information, if so required under the applicable law.

Use of information gathered

Information about our users is an important part of our business, and given the nature of such information, we do not sell the same to third parties. We share information pertaining to users as described in this Privacy Notice. We ensure that the collection of information is subject to the terms of this Privacy Notice or the practices used are at least as protective as those described in this Privacy Notice.

Third-Party Service Providers

We may engage services of other individuals and companies to perform functions on our behalf, for example, technicians engaged for carrying out maintenance work. While such parties may have access to personal information that is required to perform their functions, they are not permitted to utilize such information for other purposes.

Business Transfers

As we continue to develop our business, My Health History. shall have the right to share your information for business reasons, such as reorganization, transfer of its business or assets through sale, merger or acquisition. In such transactions, information pertaining to users is generally one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice. Accordingly, in the event that My Health History, or substantially all of its assets are acquired, customer information may be one of the transferred assets, however, My Health History.. will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected.

Compliance with law, protection of the Website and others

We release account and other personal information when we believe such disclosure is appropriate or required to comply with the law, enforce or apply our Terms of Use and/or other agreements, or protect the rights, property, or safety of the Website, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from users for commercial purposes in violation of the commitments set forth in this Privacy Notice.

Security of information

My Health History will take reasonable steps to protect the security of your information during transmission from your computer and/ or mobile to our servers, as well as to protect personal information in our possession from unauthorized access, disclosure, alteration or destruction.

However, it is your responsibility to secure your own copies of your passwords and related access information for our Website in order to prevent unauthorized access. Please ensure that you sign out when finished while using a shared computer.

We may mail you newsletters and updates from time to time and you agree and understand that this will not be a violation of the terms of this Privacy Notice.

Third party website

In the event that you access any third party website through this Website, My Health History recommends that you refer to the privacy policy, disclaimer and terms of use of such website. These do not constitute an endorsement by My Health History of the content on such third-party websites. My Health History does not control the contents and activities of other websites.

Access to information

The Website gives you access to a broad range of information about your account and your interactions with the Website for the limited purpose of viewing and, in certain cases, updating that information.

  • You can always choose not to provide information, even though it might be needed to take advantage of certain features of the Website such as your profile, [feedback, discussion forum] etc.
  • You can add or update certain information on pages such as those referenced in the "Access to Information" section. When you update information, we usually keep a copy of the prior version for our records.
  • If you do not want to receive e-mails or other mail from us, please adjust your communication preferences. If you do not want to receive Terms of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of the Website, and it is your responsibility to review them for changes.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of the Website's essential features, we recommend that you leave them turned on.

Access for children

Persons under the age of 18 years are permitted to access the Website only with the involvement and under supervision of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit the Website, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws of India. If you have any concerns about privacy or grievances with respect to the Website, please write to with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Terms of Use will change accordingly. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you are advised to check the Website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.